Payment Policy

Effective date: August 9, 2026

Purchases through tangleteezer are priced and processed in USD unless the live checkout expressly states otherwise.

Payment methods

Supported card networks are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to the options actually displayed at checkout and approval by the issuer. We do not promise an installment plan, cryptocurrency, digital wallet, or other method unless the live checkout offers it.

Transaction review

The issuer or payment provider may approve, decline, or hold a transaction. We may use reasonable fraud screening, address verification, and confirmation requests. Authorization confirms neither acceptance nor shipment of an order.

Declined transactions and holds

If checkout is declined, verify the card number, expiration, security code, billing address, funds, and issuer restrictions. A bank may show a temporary authorization for an incomplete order; the issuer controls when that hold is released.

Taxes and original-method refunds

The full order total is shown before submission. Taxes are collected when required by applicable law. An approved refund is sent to the original payment method under the Refund Policy and usually posts 5–10 business days after issuance, depending on the financial institution.

Payment-system safeguards

Shopify and the applicable payment providers handle payment information. We use reasonable safeguards and do not ask customers to email complete card details, but no electronic payment or storage system can be guaranteed completely secure.

Grooming purchase framework — Transaction scope

This page maps product evaluation, checkout, tracked delivery, return options, and customer care. It covers USD pricing, live-checkout card options, issuer authorization, fraud review, taxes, holds, and original-method refunds. This page applies specifically to tangleteezer and its selection of detangling brushes, compact stylers, grooming sprays, hair wraps, and de-shedding tools for dogs and cats.


Merchant contact information

tangleteezer
Email: Support@tangleteovo.shop
Phone: 808-205-6607
Physical address: 34 Mauu Pl, Haiku, Hawaii, 96708, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).